29911 Introduction to T&H

Rationale

The Introduction to Tourism and Hospitality course provides fundamental knowledge of one of the world’s largest and fastest-growing industries. It explores the interrelated sectors of travel, tourism, and hospitality, highlighting their economic and cultural impacts. Students will be able to gain insight into key concepts, trends, and career opportunities after completion of the module. The course will foster an understanding of customer service, sustainability, and global perspectives. It will equip learners with essential skills for further study or entry-level roles. Overall, it will lay the groundwork for success in this dynamic and service-oriented field.

Learning Outcomes (Theoretical)

Describe the nature, scope, and components of the global tourism and hospitality industry.
Explain the key sectors within the industry, such as lodging, food service, travel, and attractions.
Identify Key Stakeholders and Their Roles in Tourism and Hospitality industry
Analyze tourists’ motivations and examine the socio-economic and cultural effects of tourism.
Explore Current Trends in Tourism and Hospitality
Understand Customer Service in Tourism & Hospitality
Identify different career paths within the industry